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Technical assistance

A precise, professional and well-thought network

Our objective is the satisfaction of the client For this reason we offer a controlled and immediate assistance service.

During the installation and commissioning phase, Seletron’s technicians provides all the information necessary for the use of the equipment in the most varied applications, still formulating the most frequent problems based on the type of elaboration and providing concrete answers to the questions of the operators. Besides that, the user is enabled to take participate, without any danger, when small anomalies are encountered. Our philosophy is to offer the customer all the necessary instruments to work with tranquillity and a certain autonomy in the maintenance of the machine, always stressing that trust can be placed on our telephonic assistance or the immediate intervention of our technician on site, if necessary.

All our machines are divided in subgroups, with perfect location and replacement in order to facilitate the intervention in the machine and the search of imperfections or defective parts. We request the collaboration of the user while describing the defective parts and also by making reference to the manual that accompanies the machine, which possesses technical and electrical schemes that will permit the exact location of the damaged part and the replacement of the same, limiting the delay so the normal activity of the machine can be restored.
Assistenza
     
 
     
     
 
     
     
 
     
     
 
     
   
Assistenza on line
On Line Attendance
Seletron welders can also be equipped with a modem for the remote control of its functions as well as for a possible technical attendance on line performed by our technicians.
 
     
Attrezzature speciali
Special tools
We consider it important to offer to the client a complete and functional machine, equipped according to the requested specification to permit a optimization of the work, guaranteeing the quality of the product.
For this reason our staff designs and manufacturers, in close liaison with the customer, welding electrodes, molds and special tools.
We also our offer our consultancy suggesting elaboration techniques and technical special solutions, as well as specific and applicable answers to production problems.
 
     
Consulenza per la produzione
Production Consultancy
Owing to the experience of over a decade in the field of the welding of plastic material, Seletron is enabled to offer professional advising to solve production problems, especially for those material that are difficult to weld.
 
     
Riparazione e messa a norma di impianti usati
Repairing and fine tuning of used equipments
Seletron also offers a fine tuning service of used machines, so that the customer can continue to use them in safe and efficient form.
 
     
 
 
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Seletron S.r.l.
Via Albere s.n.c., 46040 Casalmoro (MN) - Italy
Tel. 0039.0376.737619 Tel. 0039.0376.894.560 Fax. 0039.0376.739693
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